Question 1

What is a Virtual Tour?

Accepted Answer

A Virtual Tour is an interactive 360° first-person view of a real-life location. Each Virtual Tour location is made up of a series of 360° panoramic images, which allows a user to navigate & explore a space remotely 24/7 as if they were physically there themselves!

Question 2

What types of businesses do Virtual Tours benefit?

Accepted Answer

Virtual Tours are a great marketing tool for a variety of businesses; from property agencies & architectural firms to hôtelleries, leisure facilities & restaurants.

Property & venue showcasing is the best way to provide your potential clients with a snapshot of your business's personality 24/7 in this ever-evolving digital world.

Question 3

Can I view your Virtual Tours on my mobile device or tablet?

Accepted Answer

Yes, all of our Virtual Tours are accessed via a web browser, meaning you can view all tours on any Apple or Android device without having to download any new programs or applications.

This means you can view our tours from the comfort of your own home, or whilst on the move & also share your Virtual Tour weblinks to allow others to experience the Virtual Tour for themselves from wherever they may be in the world - Pretty cool right!

Question 4

How much does a Virtual Tour cost?

Accepted Answer

The cost of a Virtual Tour can vary in price depending on the size of the tour location & the number of 360° panoramic hotspots required.

Check out our pricing guide or tell us about your project & our team will work with you to better understand your Virtual Tour requirements & propose a solution that aligns with your needs.

Get in touch via our contact form & a member of our team will be happy to help bring your ideas to 'virtual' reality.

Question 5

What preparation is required prior to the on-site photoshoot?

Accepted Answer

Prior to the photoshoot, your tour location should look exactly how you would like the space to be presented to your audience.

We know you always keep your spaces in a clean & tidy manner, but you may wish to declutter certain areas to ensure we capture your tour location in the best possible light - After all, once you've seen your Virtual Tour go live, we know you're going to want to showcase & share it with everyone you know!

Question 6

Do you offer Virtual Tour services in my city?

Accepted Answer

Our Vivid 360 Hub is based in London, but our team can work with you to bring your spaces to life wherever you're based!

Whether you're in London, the wider regions or worldwide - Get in touch via our contact form and our team will be able to work with you to find the best possible solution for all of your Virtual Tour needs!

Question 7

Can your Virtual Tours be showcased on my website?

Accepted Answer

Yes, once your Virtual Tour has been created, we'll issue you with a JavaScript & HTML embed code to allow your Virtual Tour to be seamlessly integrated within your website.

Additionally, we'll also provide you with a web address link that you can share directly with your clients & any other interested parties to allow them to remotely view your Virtual Tour wherever they may be in the world.

Question 8

How long does it take to produce a Virtual Tour?

Accepted Answer

Depending on the size & level of complexity of your tour location, our team will typically require between 1-2 hours on-site to take the necessary panoramic images to produce your high-definition 360° Virtual Tour.

Once the images have been captured, our team of experts will work in the background to bring your Virtual Tour to life typically within 48-72 hours.

Question 9

I have a question about your tours/services that is not listed?

Accepted Answer

Let us know your question via our website's contact form & we'll be happy to provide you with any additional information about our tours to put your mind at ease about any other queries that you may have.

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